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TAIWAN SPREE GUIDE
GETTING STARTED & PLACING ORDER

STEP 1
Click on the shop links within each spree to browse items.

STEP 2
Take down the Product Description, Item Code (if any), URL, Colour and Size.

STEP 3
Click on Place Order (in left hand side menu bar) to submit your order.

Note: This service is for advanced online shoppers only

Order Process

       
STOCK AVAILABILITY & WAITING TIME

Stock items usually takes about 3-7 working days to reach our overseas office. Pre-Order items typically require 3-21 working days of waiting time.
Certain items such as shoes, bags and denim apparels may require up to 30 working days to be available.
(Note: this is outside of Fashion Diva's control as it is highly dependent on when the sellers' are able to deliver).

Items ordered via sprees may take between 2-8 weeks to arrive in Singapore (depending on country of origin and seller stock availability) after the spree closes.

Our customer care representative will inform confirmed buyers of the estimated availability date after orders are confirmed with sellers.

IMPORTANT NOTE: We are sorry to highlight that we will not be able to accept order(s) from customers who are not comfortable in waiting between 3-8 weeks for items to arrive.

       
PAYMENT AMOUNT

SPREE TYPE A: TOTAL PRICE PER ITEM
(Price of item in NTD/TWD ^ x Exchange Rate 0.055) + Handling Fee $2.00 + Ship to SG Fee + SG Postage

SPREE TYPE B (AGENT): TOTAL PRICE PER ITEM
[ ( Item Price in TWD/NTD * Agent Fee 10% ) * Exchange Rate 0.055 ] + Handling Fee $2.00 + Ship to SG Fee + SG Postage

More information below
- Item Price (TWD/NTD)
- Exchange Rate
- Ship to SG Fee
- SG Postage

^ Total amount will be rounded to nearest 5 cents
^ 10% agent fees payable for items purchased through a local agent - This will be stated within the spree

SPREE CALCULATORS
Provided to help you with calculations hence feel free to use these:
- Taiwan Spree Calculator
- Taiwan Spree Calculator (Agent)

Note: Please make all payments in advance (except for additional shipping fee top-up). NO Cash On Delivery.
Your order will be deemed invalid if payment is not completed within 2 days after order confirmation.

       
PRICE CONVERSION TO SGD

Price of item in SGD = Price of item in TWD/NTD x 0.055

Note: Exchange rate subject to change from time to time.

       
PAYMENT OPTIONS
Payment Options
INTERNET BANKING /
ATM TRANSFER
DETAILS PAYPAL / CREDIT CARDS DETAILS
POSB SAVINGS
126-52881-7
PAYPAL
On Request
UOB UNIPLUS
144-373-470-3
DEBIT/CREDIT CARDS
On Request
MAYBANK
1-403-05-2789-5
   
       
SHIP TO SINGAPORE FEES
From Taiwan to Fashion Diva.sg (Singapore)
Updated 16 Oct 2013
-- ACCESSORIES & BAGS --  
Category
Description
Base Shipping Fees
CATEGORY A Necklaces / Plastic Bangles / Bracelets / Earrings / Hair Accessories / Glasses
$1.20 / item
CATEGORY B Caps / Belts / Shawls / Socks / Metal Bangles / Heavy Necklaces
$1.50 / item
CATEGORY D Short & Long Wallets / Small Pouches & Hand Clutches
$2.50 / item
CATEGORY F Small Bags / All Bags Broadest Part 19cm & Below
$3.50 / item
CATEGORY G Mid-Size Bags / All Bags Broadest Part 20 - 34cm (A4 Size & Below)
$4.50 / item
CATEGORY I Large-Size Bags / All Bags Broadest Part 35 - 40cm
$5.00 / item
CATEGORY J Very Large-Size / All Bags Broadest Part 41cm & Above
$6.00 / item
     
-- CLOTHING (WOMENS, REGULAR SIZES) --  
Category
Description
Base Shipping Fees
CATEGORY B Women's Tube Tops / Spaghetti Tops / Camisole Tops
$1.50 / item
CATEGORY D Blouses / Cardigans / Vests / Regular Tops - Full Length 69cm &
Below
Shorts & Skirts (Knee-Length) / Bermudas / Culottes / Leggings
$2.50 / item
CATEGORY E 3-pc Combo Tops / Long Tops - Full Length 70-79cm
Three-Quarter Pants / Capri Pants / Pedal Pushers / Skirt &
Leggings Set / Midi Skirts
$3.00 / item
CATEGORY F Blazers / Light Jackets / Long Tops - Full Length 80cm & Above
Dresses / Rompers / Playsuits / Short Overalls
Denim Jeans / Long Pants & Skirts
Mens - Tops / Shirts / Cardigans / Vests / Berms / Shorts
$3.50 / item
CATEGORY G Maxi Dresses / Full Length Dresses / Long Overalls / Jumpsuits
Light Trench Coats / Denim Jackets
$4.00 / item
CATEGORY K Dress & Jacket Set / Jacket & Pants Set
$7.00 / item
-- CLOTHING (WOMENS, PLUS SIZES & WINTER WEAR) --  
 
Additional Shipping Fees
Plus Sizes XL-2L
Add $0.50 / item
Plus Sizes 3L-4L
Add $1.00 / item
Plus Sizes 5L-6L
Add $1.50 / item
Plus Sizes 7L-8L
Add $2.00 / item
Normal Winter Clothing
Add $0.50 / item
Thick Winter Clothing
Add $2.00 / item
Extra Thick Winter Clothing
Add $3.00 / item
* Materials often used for winter clothing: Wool Knit/ Fleece/ Wool/ Wool Mix/ Leather/ Down/
Feather/ Tweed
 
   
-- CLOTHING (MENS, REGULAR SIZES) --  
Category
Description
Base Shipping Fees
CATEGORY F Tops / Shirts / Cardigans / Vests / Berms / Shorts
$3.50 / item
CATEGORY H Jackets / Jeans / Long Pants / Overalls / Jumpsuit
$4.50 / item
-- CLOTHING (MENS, PLUS SIZES & WINTER WEAR) --  
 
Additional Shipping Fees
Mens - Plus Sizes XL to 2L
Add $1.00 / item
Mens - Plus Sizes 3L to 4L
Add $1.50 / item
Mens - Plus Sizes 5L to 6L
Add $2.00 / item
Normal Winter Clothing
Add $0.50 / item
Thick Winter Clothing
Add $2.00 / item
Extra Thick Winter Clothing
Add $3.00 / item
* Material often used in winter clothing: Wool Knit/ Fleece/ Wool/ Wool Mix/ Leather/ Down/
Feather/ Tweed
 
   
-- SHOES (WOMENS) --
Category
Description
Base Shipping Fees
CATEGORY F Flip Flops / Covered Flats / Ballerina Shoes
$3.50 / item
CATEGORY G Platform Flip Flops / All Shoes - Heels 2~3cm
$4.00 / item
CATEGORY I Platforms / Wedges / Peep-Toes / All Shoes - Heels 3.1~5cm
$5.00 / item
CATEGORY J Canvas Shoes / Ankle Boots / All Shoes - Heels 5.1~7cm
$6.00 / item
CATEGORY K Sneakers / Knee-High Boots / All Shoes - Heels 7.1cm & above
$7.00 / item
-- SHOES (WOMENS LARGE SIZES & MENS) --
 
Additional Shipping Fees
Womens Shoes - Sizes 40 & Above
Add $1.00 / item
Mens Shoes - Sizes 44 & Below
Add $1.50 / item
Mens Shoes - Sizes 45 & Above
Add $2.50 / item
   
-- BEAUTY --
Category
Description
Base Shipping Fees
   
* 1 item only @ $4.00 *
   
2 or more items @:
CATEGORY B Skincare and cosmetics 99 g & Below
$1.50 / item
CATEGORY D Skincare and cosmetics 100 - 249 g
$2.50 / item
CATEGORY F Skincare and cosmetics 250 - 499 g
$3.50 / item
CATEGORY H Skincare and cosmetics 500 - 999 g
$4.50 / item
CATEGORY K Skincare and cosmetics 1000 g & Above
$7.00 / item
   
-- OTHERS --  
Category
Description
Base Shipping Fees
Others Any item not stated in above table
     

** Shipping charges may vary depending on material and density
** Additional payment for heavier items will be collected in 2nd payment.

       
POSTAGE CHARGES WITHIN SINGAPORE
From Fashion Diva.sg (Singapore) to you
SERVICE CHARGES TRANSIT TIME
(after we mail your items)
REMARKS
SingPost Standard Mail
CAT A - C : $1.20 / 1st item,
$0.50 / 2nd item onwards
2-7 business days
  • Normal Mail
  • No tracking
  • Delivered to mailbox
  • Working days only
CAT D - G : $1.70 / 1st item,
$1.00 / 2nd item onwards
CAT H - I : $3.00 / 1st item,
$1.00 / 2nd item onwards
CAT J - K : $3.50 / 1st item,
$1.50 / 2nd items onwards
SingPost Registered Mail
(Recommended)
$2.30 / package
+ Normal Mail Fees
1-3 business days
  • Tracking available
  • Delivered to door
  • Working days only
  • Check Status
Courier/QDelivery by Qxpress
From $4.00 / package
1-3 business days
  • Tracking Available
  • Delivered to door
  • All days
  • Check Status
Self Collection
$0.50 / Collection
(FREE if bring own carrier)

Contact us 1 day/24hrs
prior to collection

  • See below for collection
    points & details
   
SELF COLLECTION POINTS  
BEDOK
Hours: By Appointment Only
Venue: Bedok Mall, Concierge Counter
Nearest MRT Station: Bedok
Collection Point is 2mins walk from MRT station
TANJONG PAGAR
Hours: Saturdays, By Appointment Only
Venue: Tanjong Pagar Plaza, POSB Bank
Nearest MRT Station: Tanjong Pagar
Collection Point is 5 mins walk from MRT station
       
THINGS TO NOTE

* Registered Post is strongly recommended to minimise risks of lost mails and ensure tracking is available.
* Fashion Diva will not take responsibility for any lost packages sent via Standard Post/Normal Mail but we will help trace a lost package on best efforts basis.
* SingPost Standard/Normal Mail may take up to 7 working days to deliver (based on our experience, delivery standards varies from town to town and there are cases where packages are delivered much later).
* Larger packages sent via Standard Post/Normal Mail may be delivered to your doorstep due to mailbox size constraints.

       
TERMS & CONDITIONS
  1. We reserve the right to close, extend or cancel any spree at any point in time depending on the response.
  2. Total Price Per Item and Shipping Charges may differ for different sprees.
  3. No cancellation/changing of items allowed once order has been sent to supplier.
  4. Should you wish to cancel your order for any reason after making payment (except for reasons related to overseas seller/manufacturer), Fash!on D!va will impose a SGD5.00 administrative charge and refund the rest of your payment.
  5. If any spree is cancelled/item sold out with no replenishment, the amount paid will be fully refunded.
  6. All buyers are deemed to have agreed to overseas sellers' terms and conditions upon placing an order with Fash!on D!va.
  7. All exchanges subjected to overseas' seller's terms and conditions. Local and international shipping fees will have to be fully borne by the customer.
  8. Fash!on D!va acts as an intermediary to purchase items on your behalf from the sellers/shops and shipping to your desired destination hence will not be liable for any issues related to Taiwan seller/supplier such as incorrect item/colour/size/defect/flaw/quality issues.
    As such, we strongly urge all customers to practise own discretion when making a purchase via our Sprees and Shop@Taiwan service.
  9. In the event that a shipment is lost in transit (either at country of origin or Singapore), Fash!on D!va will try all means to locate the lost package before claiming compensation from sender/seller/supplier.
  10. All information subject to change without prior notice.
       
       
       
       
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