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HOW TO PURCHASE [D!VA PRE-ORDERS]
 
HOW TO SHOP & PLACE ORDER
STEP 1
Browse our product categories (using the menu on the left).
STEP 2
If you would like to place an order, click on PRE-ORDER or BUY option next to the price and it will bring you to the order form selection page.
STEP 3
If your order is to be delivered to a Singapore address, click "Singapore Customers - Click To Order ".
If your address is not within Singapore, please click "Overseas Customers - Click To Order ".
This will bring you to the appropriate order form page.
STEP 4
Fill in your personal details, shipping address, select shipping/delivery* and payment* options (if any) and order type, fill in product code/URL, colour*, size* and quantity required.
Then fill in any remarks* or discount code*.
* If applicable
STEP 5
Verify all details are correct and click SUBMIT ORDER.
 
ITEM PRICE

Item price listed under D!VA Pre-Orders are nett (inclusive of FREE Standard Post/Normal Mail within Singapore).

       
WAITING TIME

Item(s) under D!VA PRE-ORDERS will require between 4-6 weeks to deliver (depending on country of origin and availability). Our customer care representative will inform you of the estimated arrival date after placing order with the supplier.

Some items such as shoes, bags and denim apparels may require up to 8 weeks to deliver.

       
SHIPPING DESTINATIONS

We ship internationally and are able to ship directly to any country so long as there is a postal or delivery service available to your region.

       
SHIPPING / DELIVERY / POSTAGE CHARGES
Delivery within Singapore
Overseas Deliveries
Standard Post/Normal Mail *

FREE #

Standard Post (Air) * singpost
Shipping is charged by weight
Registered Post Add SGD2.25 / package Registered Post (Air)
    EMS (Express Mail Service)

Collection@MRT Station
(For minimum 10 items)

We are unable to continue supporting this due to resource limitations  
       
TA-Q-BIN
visit above link for details
From SGD6.00 / package    
       
 

* Customers are advised to opt for Registered Post to minimise the risks of mails getting lost and to ensure tracking for your package is available.
If Standard Post is selected, Fashion Diva will not take responsibility for any lost mail, but we will try to help you trace the package with SingPost on best efforts basis.

Customers who have opt for Standard Post/Normal Mail should allow up to 5 working days for the delivery to be made (from our experience, Standard Post/Normal Mail delivery standards varies from town to town and there are cases where packages are delivered on the 6th working day).

# FREE Standard Post is applicable for first shipment/delivery only (We will charge accordingly if you have requested for your order to be delivered in 2 or more separate shipments)

Note: Singpost have limited their collection and delivery schedules to between Mon - Fri. If your package is mailed on a Saturday, the actual collection will only take place on Monday and delivered earliest on the next working day which is Tuesday. Likewise, your item will only be delivered between Mon - Fri and no longer on Saturdays.

 
DELIVERY TRANSIT TIMES
Within Singapore
Other Countries
Standard Post/Normal Mail 1-5 business days Standard Post Transit times are largely dependent on the destination. Please contact us to check for details.
Registered Post 1-3 business days Registered Post
    EMS (Express Mail Service)
       
PACKAGE TRACKING FOR EMS (EXPRESS MAIL SERVICE) / REGISTERED POST
Tracking service is available only for EMS and registered post articles.
Singapore & Other Countries
     
 
PACKAGE TRACKING FOR TA-Q-BIN
Check status of your package via the following. Missed the delivery? You can request for delivery via the same link
Singapore Only
     
TQB
 
ORDER FLOW
 
Ordering Steps
 
 
       
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